Kia Finance
Navigating your lease agreement will never be the most exciting part of driving. But couldn’t we make it a little simpler—and a lot more fun?
Meet the Kia Finanswers
This team of super savvy experts is here to simplify the leasing process, helping you at every turn. If you have questions, they have answers.
Bringing the concept to life
The Finanswers’ look and feel captures crazy smart professionals who are just the right amount nerdy.
Hitting the road
Welcome kits break everything down and help drivers choose between leasing and buying.
Ongoing customer engagement
To remind customers we’re here to help, we connected with them throughout their lease terms, sending content including a holiday card featuring this video.
The home stretch
A notorious pain point, we made the lease-end experience frictionless through clear communication along the way.
We also created a self-assessment tool within the Kia Finance app to help customers determine their vehicle’s condition—and avoid surprises.
